FAQ

Q1: Why choose FRZ?

FRZ provides professional one-stop DTF printing solutions with factory-direct pricing, strict quality control, and worldwide shipping.

Q2: What products do you offer?

DTF PET film, UV DTF transfers, DTF printing ink, hot melt powder, heat press machines, and special films.

Q3: How to deal with defective products?

Please contact us within 7 days of receiving your order with photos. We will replace or refund defective items.

Q4: When will I get my order?

Processing takes 1-3 business days. Shipping takes 7-15 business days depending on your location.

Q5: How much does shipping cost?

Shipping cost varies by destination and package weight. Free shipping is available on orders over $200.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

FRZ is a specialized DTF manufacturer with factory-direct pricing, strict quality control, and worldwide shipping. Every batch is tested for wash durability and printhead compatibility.

DTF PET film (rolls and sheets), DTF ink, DTF hot melt powder, UV DTF film and ink, heat press machines, DTF printers, and custom heat transfer stickers

MOQ varies by product (100-300 units). We offer tiered wholesale pricing with 10-30% volume discounts. Request a quote for detailed pricing.

Yes. We provide OEM/ODM service including private label packaging and custom formulations. Paid samples available, refundable on bulk orders.

Payment: T/T, L/C, PayPal, Trade Assurance. Shipping: FOB shenzhen/Shanghai, express 7-10 days, sea freight 15-35 days. Lead time: 3-7 days for stock items.

DTF film should be stored in a cool, dry place away from direct sunlight, at temperatures between 15-30°C (59-86°F) and humidity below 60%. DTF ink should be stored at room temperature (20-25°C) and shaken well before use. Always seal ink bottles tightly after use to prevent clogging.

Country/Region

Language